NQ Cabin Crew Operations (Level 6)

Cardonald Campus
SCQF Level
Start Date
26 Aug 2019
Qualification Type
Course Type
1 Year (August to June)

Applications for this course are now closed. Applications for Travel and Tourism courses starting in January open early November, Applications for courses starting in August 2020 open in January.

Airlines get thousands of cabin crew applications every month so this course will focus on the skills you’ll need to get ahead in this highly competitive industry. Our cabin crew classes are taught by senior ex-cabin crew and delivered in a simulated air cabin. In addition to these practical classes, you’ll learn exactly what airlines are looking for when recruiting new cabin crew.

What will I learn?

You will learn everything that you need to know in order to become cabin crew.  We'll also help prepare you for the cabin crew selection process or help you onto other more advanced courses, for example the HND Travel & Tourism .  Whatever part of the aviation industry you are interested in our experienced and knowledgeable staff can help you achieve you ambitions.  Subjects you will study on this course include; 

  • Working as Air Cabin Crew
  • Customer Services for Air Cabin Crew
  • Selling Skills for Air Cabin Crew
  • Enhancing Skills for Employment
  • Tourist Destinations
  • Airport Ground Operations
  • First Aid
  • International Tourist Destinations
  • Dealing with the airline application process
  • Conflict management
  • Social media for airline recruitment

Employer and industry links

We have a number of links with airlines and airport check-in companies.  All of the staff teaching on the course have relevant industrial experience and work hard to ensure that guest speakers and site visits are included on the course.  The course is designed to help you develop a great understanding of what it is like to work in the airline industry.

Jobs and further study

  • HND Travel & Tourism
  • Air Cabin Crew with budget airlines e.g. easyjet
  • Air Cabin Crew with charter airlines e.g. TUI
  • Air Cabin Crew with full service airlines e.g. Emirates  
  • Passenger Services Agent (airport check-in)

Entry requirements (minimum)

  • Three National 5 Qualifications at level C or above
  • An interview and short test are part of the selection process
  • A written reference will be required
  • You need to be a minimum height of 5’2 (1.59m)
  • Eligible for an EU Passport
  • Fluent in spoken English
  • Prepared to wear a uniform in college

Making an application

For courses starting in August, you can make up to two applications.

Applications are made to a course and a first choice of campus. If the course is oversubscribed at your first choice you will be automatically considered for alternative sites and may be made an offer without a further application.

I've applied — what happens next?

When you apply:

You will receive an automated email confirming that we have received your application and will be in contact as outlined below.


Invitation to an interview

You will then be invited to an interview sometime Between Jan and Jun.  Interviews are offered on a first come, first served basis so please apply early to avoid disappointment.  Additionally, you will need to bring one written reference with you to the interview

During the interview you will be asked to complete a short written test and then be asked a number of questions by one of the Lecturers teaching on the course.

You will normally be informed if you have been successful or not on the day of the interview

This decision will then be confirmed to you by email within 10 working days.

Once an offer is received, you must reply within seven working days or risk losing your place.

If a place is unavailable at your campus of first choice, you may be offered a place at one of our other campuses and you must respond to this within the timescale above.

Once you have accepted your offer, you will be sent further information on student funding, as well as a timetable and joining instructions.

More questions? Contact us about this course

0141 272 3372