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FAQs

Applying For A Course

Can you help me make the right course choice?

Yes. If you get in touch with one of our team of fully-qualified Student Advisers, they can spend time with you to help you choose a course that is right for you. Pre-entry guidance is available to anyone who is thinking of coming to college.

You'll get up-to-date information and impartial advice on different course options available at Glasgow Clyde College, which will help you make your decision.

Get in touch with a Student Adviser on 0141 272 3636 or info@glasgowclyde.ac.uk

Do I need to write a personal statement on my application form?

We would always advise you to write the best personal statement you possibly can, as this is often used by our teaching staff to help decide who will be interviewed. It's your opportunity to tell us why you think you are the best applicant for the course you have chosen and to show us that you have considered the course and your future career path.

Can I email someone with a question?

Yes, we have a general enquiry email address which is checked and responded to daily by our Student Advice team. You can contact the team at info@glasgowclyde.ac.uk

I can't go on the internet and I often struggle to use a computer. Can you help?

Yes. Please call our Student Advice Centres on 0141 272 3636 and ask to be connected to the Student Advice Centre or pop in to your local campus and we can give you access to a computer and guide you through the process.

Do I need an email address in order to apply?

Yes. Nearly all communication from Glasgow Clyde College will be sent to the email address you use when you apply. We would not recommend you use someone else’s email address, like your parents', partner's or a friend's. You should use an email address that you are able to access easily and readily at home.

What does my application status mean?

When you look at the status of your application, you'll see that these will change as your application is processed. The statuses and their meanings are:

Application Acknowledgement Sent
This means we've sent you an acknowledgement and your application is waiting to be checked.

Entry Criteria Checked
You have met the minimum entry criteria and we're waiting on interview dates or information dates to be arranged.

Decision On Hold - Awaiting Further Information From Faculty
Your application is with course team for them to check some details.

When will I hear back about my application?

You must continually check your “My Application” part of our website to keep up-to-date with the status of your application.

You will receive an acknowledgement email confirming receipt of your application. The status of your application will also update to 'Application Acknowledgement Sent'. You will then be informed via email of the outcome of your application and if there is a next step.

Please note that the delay between acknowledgement and outcome notifications might vary from a couple of weeks to several weeks, depending on the volume of applications received and/or on course-specific administration processes.

The webpage for the course you've applied for has a section called 'I've applied - what happens next?' and here you will see an outline of the timescales the course team are working to.

It is important that you check your emails for updates – remember to check your spam and junk folders.

If you are unsure about the status of your application, or what it means, please call 0141 272 9000 and ask for the Admissions Team.

Why was my application rejected so quickly?

Rejection may have been due to you having insufficient qualifications for that course, or it could be that you have not provided a personal statement or another piece of important information.

Please check to ensure that you meet the minimum entry qualifications.

If you are still unsure why you were rejected, please call 0141 272 9000 and ask for the Admissions Team. They can make enquiries to find out more about the reason for rejection.

When will I get an interview?

Interviews are ongoing throughout the year and you will be contacted by email, text or letter to confirm any potential interview.

I still have questions. Can I contact you and talk to a real person?

Yes. Call Student Advice on 0141 272 3636 or drop into your local campus. We have a Student Advice Centre at each campus.

Holidays And Term Dates

When are the College holidays?

Qualifications and Certificates

Can I get a copy of my old certificate?

The College does not keep copies of any certificates. You must contact the relevant Examination Board, such as SQA, and they will be able to provide you with information on how to obtain a duplicate.

Funding, Fees and Bursaries

Will I get funding for my course?

Call Student Advice on 0141 272 3636 or drop into your local campus. We have a Student Advice Centre at each campus and staff there will be able to discuss this with you.

Is the Discretionary Fund open?

This fund is extremely limited and once it is open, it is advertised around the college campuses and on the Student Intranet - students.glasgowclyde.ac.uk

My bursary has not been paid or has been reduced – what can I do?

Please check your attendance pattern with your Faculty Administrator or check with your Guidance Tutor. Once you have done this, contact the Student Funding department.

Getting Advice

How do I make an appointment with a Student Adviser?

Call Student Advice on 0141 272 3636 or drop into your local campus. We have a Student Advice Centre at each campus.

When are the Student Advice Centres open?

We are open Monday to Friday, 9:00am to 4:30pm.

I’m upset and need to speak to someone. Can you help?

Yes. There is help in your faculty and you should contact your Guidance Tutor in the first instance. You can also make a private appointment with one of our Counselling team and your Guidance Tutor or a member of staff in the Advice Centres will be able to help you with this.

Learning English

I am an asylum seeker/refugee - how can I join your ESOL English classes?

You must register online with the Glasgow ESOL Register by logging onto learnesolglasgow.com

How do I/my wife/family member/friend apply for an ESOL course?

You must register online with the Glasgow ESOL Register by logging onto learnesolglasgow.com

Absence from College

What do I do with my Doctor’s line/Jury Duty request?

You must submit this to your Faculty Administrator as soon as possible as this may affect your attendance and your funding whilst at college.

Technical Issues

I can't access my VLE account, can you help?

If you're having problems, please contact elearning@glasgowclyde.ac.uk

Accommodation

Where can I find out about student accommodation?

Call Student Advice on 0141 272 3636 or drop into your local campus. We have a Student Advice Centre at each campus and staff there will be able to help.

Graduation

When is Graduation?

Students on Higher National and some other advanced courses, and who have successfully completed their course, will be invited to attend a graduation ceremony.

The ceremony is normally on the first Saturday in November.

Eligible students will be invited by letter around six weeks before the event. This letter will contain everything you need to know about registering and ordering gowns and photography.

Please make sure the College has your up-to-date postal address, to make sure you don't miss out.