Travel and Tourism Students at Glasgow Airport 8
Cardonald Campus
SCQF Level
Start Date
23 Aug 2021
Qualification Type
Course Type
1 Year (August to June)

Applications to this course are now closed.

NQ Cabin Crew Operations (Level 5) is designed to help you stand out in the highly competitive world of cabin crew recruitment.

This course incorporates the highly sought after City and Guilds Level 2 Diploma in Air Cabin Crew.

What will I learn?

You will cover: 

  • Introduction to airline/aviation operations
  • Airline health, safety and security
  • Airline emergency procedures (including water survivial techniques)
  • Cabin crew room duties
  • Role of air cabin crew
  • Preparation for employment as air cabin crew
  • Airport ground operations
  • An introduction to the tourism industry.

Covid and the Travel Industry

The travel industry has been badly affected by Covid but many experts believe that there will be a recovery at the end of this year.  For example Jet2holidays anticipates 2022 capacity will outstrip 2019 and it remains confident about a strong rebound for the industry. This means that there are going to be incredible opportunities for well-trained people to help rebuild the industry.  All of our travel and aviation courses will equip you with the skills to thrive in the post-Covid travel industry.

Here's a film to explain the impact of Covid, and why studying travel in 2021 will be even more interesting. #Studytravel2021  

Please note that due to the impact of COVID-19, this course will be delivered via a blended learning approach - which may include limited face-to-face learning on campus combined with remote learning off-campus and digital learning approaches. If and when delivery is taking place on-campus, there will be reduced student numbers and physical distancing measures in place. If you require any support in learning digitally please inform the Course Leader or Student Support team.

Entry requirements (minimum)

  • Three National 5 qualifications at level C or above, or
  • Other equivalent qualifications or experience
  • You need to be a minimum height of 5’2 (1.59m)
  • You must hold a valid EU passport and the right to work in the UK
  • You must be fluent in spoken and written English
  • Some airlines may also supply additional criteria
  • You are required to wear a uniform (which we will provide) on this course.

Entry requirement equivalency table

  • If you do not meet the entry criteria for your chosen course, you may be offered an alternative course in the same subject area.

Employer and industry links

All of the staff teaching on the course have relevant industrial experience and maintain close links to those working within the industry. We have a number of industry partnerships and invite guest speakers to the college from a variety of organisations. Listed below are just some of the organisations we have links with.

  • Emirates
  • British Airways
  • Air New Zealand
  • TUI
  • Swissport (for airport check-in)

Jobs and further study

There is an ongoing and increasing demand for cabin crew and ground staff based at Glasgow Airport. Recent opportunities include:

  • Air Cabin Crew with budget airlines e.g. easyjet
  • Air Cabin Crew with charter airlines e.g. TUI
  • Air Cabin Crew with full service airlines e.g. Emirates  
  • Passenger Services Agent (airport check-in).

Alternatively, successful completion of the course will allow you entry to HNC Travel and Tourism.

Making an application

For courses starting in August, you can make up to two applications.

Applications are made to a course and a first choice of campus. If the course is oversubscribed at your first choice you will be automatically considered for alternative sites and may be made an offer without a further application.

I've applied — what happens next?

When you apply:

You will receive an automated email confirming that we have received your application and will be in contact as per the following stages:

  • If you meet the entry requirements or have qualifications pending, you will then be invited in for an interview
  • Interviews will take place from early February and may continue until the course starts in August
  • When you attend the interview you must bring a copy of your qualifications (where applicable) and your reference.
  • The College’s admissions department will email you an electronic version of the reference form. Please print this and ask your referee to complete it before bringing it along to your interview along with a copy of your relevant proof of entry qualifications
  • If you are unable to bring these documents to the interview, you will be unable to be offered an unconditional offer
  • The interview will take the form of a group interview with up to eight other people.

During the interview, you will hear about the course and will then have a short one-to one interview in private with a lecturer, where you’ll get the chance to ask questions about the course.

If, due to Covid restrictions, the interview is done online using Zoom, you will require to have your webcam and microphone switched on. A photograph of your qualifications and reference will be permitted where virtual interviews are being used.

After you have attended your interview, you will be informed of the outcome of your interview by email within 1–2 weeks. The outcome would be one of the following:

  • unconditional place – you have met all the entry requirements and your place is guaranteed. You will be required to accept this offer to secure your place
  • conditional place – your place is secured pending you meeting the entry requirements. This may mean achieving school or college qualification which you may not be able to provide us until August. You will be required to accept this offer to secure your conditional place
  • waiting list – you have met all entry requirements, however, the course is full. If any spaces become available you may be contacted usually around about the course start date
  • unsuccessful – you have not met the entry requirements for this course and are advised to contact the Student Advice Centre to discuss alternative options which may be available to you.

Once an offer is received, you must reply within 10 working days or risk losing your place.

If a place is unavailable at your campus of your first choice, you may be offered a place at one of our other campuses and you must respond to this within 10 working days.

Once you have accepted your offer, you will be sent out instructions about student funding. This will normally be sent out within three weeks of you accepting the place.

You will also be sent details on an information day. This normally takes place in June and will give you the chance to meet other students on your course, get a tour of the college, meet some ex-students and get a chance to speak to people from industry.

You will then be sent out information about the induction date. This will take place in August, around 2-3 weeks before the course starts.

More questions? Contact us about this course

0141 357 6027